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Terms and conditions: private recordings


In most cases I have not heard the CDs sold on the "own recordings" section, so cannot comment on their quality. These pages are for artists to sell their own CDs over the internet direct to customers.

Any feedback on performance/recording, or requests for further information, should be directed to the organisations in question - full details are given in each case.

Returns and Refunds

Should any of your "own recordings" purchases from www.jansmusic.co.uk prove to be defective (i.e. CD will not play, case cracked, booklet notes missing, etc) please contact the organisation responsible for the fulfilment of your order. Full details are given in each case.  Likewise, if you are unhappy with a purchase, simply because the music is not what you expected and not to your taste, again please contact the organisation responsible for the fulfilment of your order

If you have any queries about the products that you have bought from www.jansmusic.co.uk, please get in touch either by email on contact@jansmusic.co.uk, or by telephone on 020 7497 3002.

Credit card payments

Credit card payments are received using the secure Worldpay facilities.  None of the card details are relayed to www.jansmusic.co.uk.  All of the details that are asked for in the purchase process are to ensure that the purchases and use of credit cards are genuine.  If you suspect your card has been used fraudulently you should contact your bank immediately.

Cheque payment

Cheques (sterling or euros) should be made payable to "London Independent Music  Company".  When sending a cheque through the post please ensure that all empty lines (particularly in the amount box) are crossed through with a solid line. 

Cash

Please do not send cash through the post.

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